Pilitrade, Mombasa Road · Nairobi, Kenya

Customer support

Help that keeps cargo moving.

Open a traceable support request for a shipment, invoice, customs document, booking or delivery issue.

Omnichannel assistance

One reference. Clear ownership.

Every submitted request receives a ticket reference and is routed to the appropriate sales, accounts, operations or customer-support queue.

Website chatAvailable from the support button
Shipment support24/7 for active consignments

Support request

How can we help?