Last updated: 24 July 2026
Who we are
Skyswift Logistics Services Ltd is a logistics services company based at Pilitrade, Mombasa Road, Nairobi, Kenya. Questions about this policy may be sent to info@skyswiftlogisticsltd.com.
Information we collect
- Names, company details and contact information.
- Quotation, booking, shipment, tracking and delivery information.
- Billing, payment, tax and account records.
- Waybills, customs documents, proof of delivery and uploaded files.
- Website, device, security, consent and communication records.
- Driver or vehicle location when required to fulfil a logistics service.
How we use information
- Provide quotations and logistics services.
- Coordinate transport, customs, warehousing and delivery.
- Process payments, invoices and statutory records.
- Send operational notifications and respond to support requests.
- Prevent fraud, protect cargo and maintain audit trails.
- Meet legal, regulatory and contractual obligations.
Sharing and international transfers
Information may be shared only as necessary with carriers, customs agents, warehouses, payment providers, technology providers, insurers, regulators and other parties involved in fulfilling the requested service. Appropriate contractual and security safeguards should be used where information is processed outside Kenya.
Retention and security
Records are retained only for operational, contractual, statutory, security and dispute-resolution requirements. We apply access controls, encryption, audit logging, protected storage and recovery measures proportionate to the information processed.
Your rights
- Request access to personal data.
- Request correction of inaccurate information.
- Object to or restrict certain processing.
- Withdraw consent where processing relies on consent.
- Request deletion where legally permitted.
- Request a portable copy of eligible information.
- Raise a complaint with Sky Swift Logistics or the Office of the Data Protection Commissioner.
Contact
Submit privacy requests through the customer-support page or email info@skyswiftlogisticsltd.com. Identity verification may be required before a request is completed.